Julie Yearsley
Customer Rewards ManagerJulie Yearsley is Travel & Rewards Manager at XSEM, specialising in travel operations, customer loyalty programmes and reward scheme delivery. Since joining the business in 2022, she has supported clients to create rewarding experiences while driving efficiency, commercial value and operational excellence
- Specialist in travel operations, customer loyalty programmes and bespoke reward schemes.
- Experienced in supplier relationship management, process improvement and project delivery.
- Strong focus on customer experience, operational excellence and continuous improvement.
Bio & notable achievements
Julie joined XSEM in December 2022 as Travel & Rewards Manager, bringing expertise in travel operations, customer loyalty programmes and the successful delivery of bespoke rewards initiatives. Her role focuses on creating and managing tailored reward schemes that help clients engage, motivate and recognise their audiences while delivering measurable value.
With a strong background in organisation and optimisation, Julie is responsible for improving processes, enhancing operational efficiency and ensuring projects are delivered to a consistently high standard. She works closely with suppliers and internal teams to build effective partnerships and deliver great programme experiences.
Julie enjoys analysing challenges and finding practical solutions to complex requirements. Her methodical approach, attention to detail and commitment to continuous improvement make her great to work with.
Outside of XSEM
Outside of work, Julie enjoys horse riding, a passion that provides both relaxation and adventure away from the office. Spending time with horses allows her to switch off, enjoy the outdoors and embrace the discipline, patience and focus that riding requires. It is an interest that brings balance to her busy professional life and gives her the opportunity to recharge while doing something she genuinely loves.
Brands Julie has worked with
