Victoria Richards
Head of OperationsVictoria Richards is Head of Operations at XSEM, bringing extensive industry experience and a passion for developing people, planning resources and driving operational excellence. She plays a key role in ensuring projects are delivered effectively across the business, supporting teams, maximising resources and helping create an environment where people can thrive
- Over 15 years of industry experience with expertise in operations, planning and resource management.
- Specialist in people development, team resourcing and operational planning.
- Passionate advocate for wellbeing and workplace support as a trained Mental Health First Aider.
Bio & notable achievements
Victoria brings a wealth of experience gained throughout a career that began in 2008. As Head of Operations, she is responsible for helping ensure the smooth and efficient delivery of projects across the business, balancing strategic planning with the day-to-day operational needs of both teams and clients.
A central part of Victoria’s role is people development. She is passionate about creating an environment where individuals can grow professionally, develop confidence and perform at their best. By working closely with teams across the business, she helps align resources, manage workloads and support successful project delivery while maintaining high standards of quality and service.
Victoria also specialises in planning and resourcing, ensuring the right people, skills and capabilities are in place to meet project requirements.
Outside of XSEM
Outside of work, Victoria enjoys spending time outdoors with her dogs and can often be found exploring new walking routes with her pups. Walking provides an opportunity to switch off, stay active and enjoy time in nature away from the demands of a busy role. She is also passionate about home interiors and enjoys taking on renovation projects, transforming spaces and bringing new ideas to life.
Brands Victoria has worked with
