Megan Walters

Senior Marketing Manager

Megan Walters is Senior Marketing Manager at XSEM, leading the agency’s marketing function and helping clients create meaningful customer engagement strategies that drive measurable results. Combining strategic thinking with creative storytelling, she works closely with clients and colleagues to develop campaigns, loyalty programmes and experiences that inspire behavioural change and commercial growth.

  • Over 10 years’ industry experience in customer engagement, brand storytelling and campaign development
  • Leads XSEM’s marketing function, working alongside the board to support brand growth, team development and continuous improvement
  • Specialises in turning customer and sales insight into targeted engagement strategies
Megan Walters - Senior Marketing Manager

Bio & notable achievements

Megan Walters joined XSEM in June 2017 and is Senior Marketing Manager, responsible for leading the agency’s marketing function and supporting the continued growth and development of the business. Having worked in the industry since 2014, she brings a strong blend of strategic marketing expertise, customer insight and creative thinking to both internal and client-focused initiatives.

Her specialist areas include customer engagement strategy, brand storytelling and campaign development. Megan works closely with clients to understand customer behaviours, sales trends and commercial objectives, transforming insight into targeted campaigns, loyalty programmes and live experiences that encourage engagement and drive behavioural change

Alongside her client responsibilities, Megan works with XSEM’s board to strengthen the company’s brand, support team growth and champion continuous improvement across the business. She also plays a key role in developing the agency’s customer engagement proposition, mentoring team members and helping to shape future opportunities.
Passionate about creating meaningful connections between brands and audiences, Megan combines commercial focus with creativity to deliver work that achieves measurable and lasting results.

Outside of XSEM

Outside of work, sport plays a huge part in Megan’s life. A passionate sports fan, she enjoys watching almost any sporting event and is a dedicated supporter of Nottingham Forest, regularly attending matches whenever she can. Her competitive spirit extends beyond the stands, as captain of a netball team where she thrives on teamwork, leadership and a healthy challenge.

Brands Megan has worked with

SIG Roofing logo
wienerberger logo
PPG logo in black
Martin House logo
Meeting Needs logo
Thought leadership

Megan's latest news and blog articles

Case studies

Megan's favourite case studies

Driving Revenue Growth: Customer Rewards Programme £14m total financial growth across registered customers

Our client approached us with the aim to drive revenue and growth into their business. There was potential to gain share of wallet from existing customers whilst attaining new customers in the market. By driving revenue and growth through growing existing customers whilst attaining new ones, it was important that a level of margin could still be sustained.

View Case Study Three construction workers working together
Wienerberger: Research & VIP Club 4% increase in market share

​​​XSEM and wienerberger have been working together since 2017 with the aim of improving customer engagement and fostering stronger relationships with customers. This partnership has helped to drive growth for wienerberger, who are one of the UK’s leading manufacturers of building material solutions.

View Case Study Wienerberger: Research & VIP Club
Incentive Experience: Victoria Falls 520+ flights booked

We partnered with a leading global coatings brand to deliver an unforgettable relationship‑focused experience that reinforced loyalty among their highest‑spending trade customers.

View Case Study African Princess sunset cruise across the Zambezi River
Aspall Cyder: Sensory Orchard 100% event satisfaction rating

Aspall approached us with the idea of creating a brand engagement event in London, bringing together their sales team and distributors for an afternoon of product education and experience. Aspall wanted guests to feel engaged, informed, and excited about Aspall’s offering, and their newer release ‘Aspall Blush’.

View Case Study Aspall Cyder Sensory Orchard logo and event branding
United: EAC Paris 90% of attendees engaged with event app

Our client is a global pharmaceutical company with over 4,000 employees, specialising in several therapy areas in 150 countries. They approached us to design and elevate their annual European leadership event, marking the close of a successful year and setting the tone for the next.

View Case Study United EAC Paris event branding