Emily Podesta

Client Services Director

Emily Podesta is Client Services Director at XSEM, bringing over a decade of experience in events, incentives and client relationship management. She specialises in developing long-term client partnerships, growing accounts and delivering complex event and incentive programmes.

  • Over 15 years of industry experience across events, incentives and client services.
  • Specialist in incentive programmes, account development and client relationship management.
  • Leads the delivery of complex projects while identifying opportunities for growth and long-term client success.
Emily Podesta - Client Services Director

Bio & notable achievements

Emily joined XSEM in 2022, bringing extensive industry experience that dates back to 2011. Throughout her career, she has built a strong reputation for developing lasting client relationships, driving account growth and delivering successful event and incentive programmes that create measurable value.

Alongside account development, she oversees the planning and execution of complex events and incentive experiences, ensuring projects are delivered to brief, managed effectively and remain within budget. Her combination of commercial awareness, operational expertise and relationship-building skills enables her to create trusted partnerships that often extend well beyond individual projects.

Passionate about the events industry and client experience, Emily thrives on helping clients achieve their goals through creative thinking, strategic planning and collaborative delivery. Her ability to balance long-term relationship management with successful programme execution makes her an integral part of our leadership team.

Outside of XSEM

Outside of work, Emily enjoys maintaining an active lifestyle and spending time around horses, a long-standing passion that combines dedication, patience and a love of the outdoors. Whether riding, caring for horses or simply enjoying time at the stables, she values the balance and focus that equestrian life provides. Fitness is another important part of her routine, helping her stay energised and motivated both professionally and personally.

Brands Emily has worked with

Arla logo
Co-op Wholesale Logo in black
Nisa logo
Group 1 Automotive logo
PPG logo in black
Civils & Lintels logo
Thought leadership

Emily's latest news and blog articles

  • Opinion
Top Event Trends for 2025: Sustainability, Immersive Tech, AI-Driven Engagement and Beyond

In this piece, we’ll break down the key trends set to shape 2025 and share how brands can stay ahead of the curve, crafting experiences that captivate, inspire, and resonate.

Attendee using the VR headset
Case studies

Emily's favourite case studies

Group 1 Auto UK - One Way to Win A cohesive event identity that stood out across every touchpoint

A two-day leadership conference at Telford International Centre, combining a main plenary, networking, an awards dinner and in-depth breakout sessions.

View Case Study Two presenters speaking on stage at the Group 1 Auto UK Next Level Leadership Conference
Co-op Wholesale: Showcase 900+ attendees at Co-op Live Arena

The aim for this event was to bring Co-op Wholesale’s strong collective of partners, suppliers, and staff together at Co-op Live in Manchester, the UK’s largest indoor arena, to experience a fresh, new, confident experience that clearly reflected Co-op Wholesale’s values, future direction, and strategy.

View Case Study Co-op Showcase Exhibition Logo
The Works: 'Find your Story' Bus 9-stop tour across the UK

We partnered with The Works to launch ‘Find Your Story’, a national campaign designed to help children rediscover reading through choice, curiosity and play. At the heart of the campaign sat a touring book bus, bringing stories directly into communities and turning reading into a shared, child‑led experience.

View Case Study The Works: 'Find your Story' Bus outside with queue of attendees ready to find their story
Arla: Champions of Dairy Described as 'Arla's best conference ever'

We worked closely with Arla to level-up their annual conference, bringing together their commercial and brand teams for a day of insight and collaboration.

View Case Study Cow statue behind the Arla Champions of Dairy event branding
Incentive Experience: Victoria Falls 520+ flights booked

We partnered with a leading global coatings brand to deliver an unforgettable relationship‑focused experience that reinforced loyalty among their highest‑spending trade customers.

View Case Study African Princess sunset cruise across the Zambezi River