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Thought Leadership

Our latest thoughts, insights & news

Dive into a mix of articles from the XSEM team, packed with ideas, updates, and straight talking insight.

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  • Insight
  • Opinion
2025 was the wake-up call. 2026 is our answer to the future of customer engagement.

And in the blink of an eye, another year comes to a...
  • Insight
The Next Generation Are Talking – Are We Listening? How XSEM and Caroline Medcalf Are Championing the Future of Events

At beam’s latest All Members Meeting, students from Manchester Metropolitan University made...
  • Insight
20 Acts of Kindness: How XSEM is Driving ESG, Community Impact & Sustainability in 2025

To celebrate our 20-year anniversary, we launched the XSEM 20 Acts of...
Ben Sabberton - Finance Director
  • Insight
XSEM Finance Director Career Insights: Investments, Advice & Inspiration

Meet Ben Sabberton, XSEM’s Finance Director—the man responsible for ensuring our financial...
Caroline Medcalf - Director of Events
  • Insight
A Week in the Life of an Events Director: Behind the Scenes at XSEM

Ever wondered what it’s like to be at the helm of some...
  • Insight
6 steps to building a successful rewards programme

A well-designed rewards programme can be a game changer for driving customer...
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