Our Approach

Elevate your research & strategy

Knowledge is power, and we can help you to empower your business by providing strategic insights into audience behaviours, preferences and motivations, that shape your event strategy.

Our Approach

Your audience has buckets of potential

We’re big believers that you can’t influence what you don’t understand, and making decisions blindly doesn’t benefit anyone – your customers, your internal team, or your event. That’s where we come in, as your strategic partner in getting to the good stuff – the insights that will inform your brand and event strategy, before you even start thinking about production & delivery.

How can we help

Unravelling the intricacies of your audience

Surveys

Quickly and efficiently, we can draft, build, distribute, and analyse the results of surveys with your audience.

Interviews

In person or over the phone, interviews are a great way to gather deeper insights. We can complete end-to-end interview research for your business.

Observations

Research isn’t always as straight forward as Yes/No. We can work with you to build insights from strategic business observations.

Market research

Looking beyond your business and into the market place, we can work with you to understand and advise based on the most current market trends.

Feedback

What our clients say

XSEM’s tailored approach to understanding our customers has allowed us to increase engagement and build stronger relationships with our clients. Their in-house research team provided invaluable insights that helped us to identify key areas for improvement in our events and marketing strategies.

Lead Channel Marketing Manager Wienerberger
Case Studies

Our work in action

Real-world examples of how we help brands own their space through events and campaigns.

Delivery

A critical stage of the event planning process

Research in events is often overlooked – but we keep on banging that drum, because we’ve witnessed the benefits of audience research first-hand, and know the impact that a true understanding of audiences’ needs can have on the output and success of your event.

Frequently Asked Questions

Your questions answered...

What kind of research can you do?

Pretty much anything that helps you understand your audience and your events better. From market trends and insights to audience behaviour and event opportunities, we dig into the data so you don’t have to.

Does research include event reporting?

Absolutely. We track attendee behaviour, engagement, and overall event performance, giving you a clear picture of what worked and what could be even better next time.

Which methodologies do you use?

A mix of everything that makes sense for the project – surveys, interviews, focus groups, observation, and analytics. Basically, we pick the right tools to get the insights you actually need.

How do you use the research to change the event strategy?

Our research helps you make smarter decisions at every stage – from picking the right audience to fine-tuning content and boosting engagement. It’s all about turning insights into action.

How can we get in touch?

Reach out via our contact form, drop us an email, or give us a call – don’t be a stranger!

Contact Us

Ready to start your research journey?

Book a meeting with our expert team to discuss your upcoming event opportunities.

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